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More detail in the notification for employees when their shifts get changed

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3 comments

  • Chris Sundgren

    Hi Sophie, 

    When your shift is changed we do show you what day and if was deleted, modified or added. Is there other detail you think you need to see so you don't have to login to the app?

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  • Sophie Baker

    Hi Chris, 

    I logged it with support and they said this is something that you don't do hence why i have logged it on here? When a shift gets changed they just get notified of a shift change, they have to log onto the app to see there rota and try and remember what there shift was? 

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  • Chris Sundgren

    Thanks, Sophie. Do you use HotSchedules? Below is the information that's sent when a schedule is modified. This goes as an HS Message and a push notification to the mobile app (and even SMS if you're configured for that). Notice the shift on Monday, Dec 25 shows as modified. We don't show what it was, just what it is now (in that case it was an added shift after the initial post).

     

    The following schedule information is current as of Tuesday, December 19, 2023 8:21 AM United States CST. Be advised that your schedule may change and this notice will no longer be accurate. Always login to HotSchedules for the most up to date schedule information.

    Your schedule has been modified. You are scheduled:

    Tuesday, December 19, 2023

    8:00 AM
    Schedule: WaitStaff
    Job: Server

    Wednesday, December 20, 2023

    -- Not Scheduled --

    Thursday, December 21, 2023

    8:00 AM
    Schedule: WaitStaff
    Job: Server

    Friday, December 22, 2023

    -- Not Scheduled --

    Saturday, December 23, 2023

    8:00 AM
    Schedule: WaitStaff
    Job: Server

    Sunday, December 24, 2023

    -- Not Scheduled --

    Monday, December 25, 2023 - MODIFIED

    8:00 AM
    Schedule: WaitStaff
    Job: Server

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