New interface - new access rights

Kirstie MacKenzie

• October 31, 2023 11:18

Hi

With the switch this morning there seems to be a change in what some of our teams can access i.e. HR can no longer view past payslips 

How can we make the access the same as previous?

Thanks

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  Fourth Customer Success Portal

  • October 31, 2023 15:25
  • Edited

  Hi Kirstie MacKenzie

  The new User Interface should not cause changes in access so we have raised a technical support ticket on your behalf to investigate why this is occurring. Our support team will be in touch soon.

  Thanks,
  Fourth Communities Team

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  Johanna Murphy

  • November 08, 2023 12:42

  Hello,

  My Customer has expressed similar issues regarding access changes after new UI went live (support case also raised) Specifically, logins had to be reset and access level hierarchy seems to be affected - can some employees unable to do or see things they could previously.

  Ewa Capek 

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  Violeta Santamaria

  • November 09, 2023 12:44
  • Edited

  Hello, 

  Customer facing similar challenges with access where employees that were able to add ME before the UI migration no longer see the create multi-employment button. Ticket currently being looked by support team.

   

  Komal Araf

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

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