iOS & iPad OS compatiblility

Thomas Quinlan

• October 03, 2023 07:14

I have found that currently HR within WFM can be accessed on iOS or iPad OS but Scheduling can not, which is frustrating to someone that uses and iPad rather than a Laptop for work.

As the new UI is more like the Scheduling UI will this mean that iOS or iPad OS will have access to neither the HR or the Scheduling sections? 

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  Simon Montalvo

  • October 23, 2023 16:11
  • Edited

  Hi Thomas,

  The new 2023 Scheduling UI release will fix iOS compatibility issues on tablets given the device meets the requirements outlined on the below article:

  https://help.hotschedules.com/hc/en-us/articles/14247305492493-WFM-UK-Scheduling-Minimum-System-Requirements-

  

  Mobile devices still won't be officially supported for Scheduling.

  iOS incompatibility can be resolved by enabling cross site tracking and accessing via web browser instead:

  iOS > Settings > Safari > Privacy & Security > Disable Prevent Cross-Site Tracking

  The above however is not guaranteed to resolve the issue.

  Compatibility with HR & Payroll will remain untouched on the new UI version.

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