Synergy Device Error: No Free Finger

Ben Oliver

• July 04, 2023 08:11

What does it mean when a Synergy A  Fingerprint device returns the error "No Free Finger"?

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  Ben Oliver

  • July 04, 2023 08:13
  • Edited

  Each employee record can be set up with two (2) fingerprint templates. Once both those templates have been recorded any attempt to enrol a new template will return the error "No Free Finger".

  To resolve this issue delete the existing templates against that employee and begin again.

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