I think I just crashed Hotschedules!

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Richard Colley

February 06, 2017 23:01

I was trying to download my statements when the page quit responding. Now I get an "Internal Server Error" when I try to log on to the site. Is it possible that I caused the site to crash?

Hopefully I'll be able to log back on shortly and D/L my statements.

 

 

 

0

• Official comment

  

  Stephanie Yoo February 07, 2017 14:21

  Good morning Richard,

   

  Don't worry, you didn't crash HotSchedules! 

   

  Try clearing your cookies and cache and see if that clears the website up and allows you to download your statements. Follow the link below and give it a try once more. 

   

  https://help.hotschedules.com/hc/en-us/articles/214872458-HS-Clearing-Cookies-and-Cache

   

  If you have any further questions, please feel free to reach back out to us via phone at 866-753-3853 or by email at customercare@hotschedules.com
  Have a great day!

   

  Best,

   

   

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