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How can a corporate network support reconfigured SY785 devices


1 comment

  • Official comment
    Ben Oliver

    If you have a corporate network and datacentre you will need to configure port forwarding across whatever route is needed to go from the public IP of your datacentre to the internal IP of the device -


    Here’s a simplified example for you from our tech support team:


    • Datacentre is on public


    • Datacentre has VPN to client internal network always open across


    • Clock is on


    The following port forward must be configured:


    • >> >>


    Traffic must also be configured to RETURN back along the same route and exit the DC on the same IP Address otherwise the signal will get received but we won’t recognise the response.


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