WFM UK: UI Refresh: Email Settings for P45s

Overview

Fourth's Workforce Management Solution provides functionality that allows the distribution of P45 forms via email (EP45). See knowledge article WFM - Printing or Emailing P45s
 

These emails are sent from 'DoNotReply@fourth.com'. This article shows how to configure two popular personal web-based email clients - Outlook (formerly Hotmail) and Gmail - to not block or filter the emails.

If Using Outlook (web-based)

• Log in to the email account
• Use the cog icon in the top right corner and select Options
• Go to Junk email > Filters and reporting on the left side menu

Fig.1 - Outlook/Hotmail Filters and Reporting settings

There are two options under 'Block content from unknown senders':

1. Show attachments, pictures, and links for senders with good reputations
   • ​​Select this option to allow emails from Fourth.com and other senders who have a good reputation. Please note - this option will be selected by default, but there may be a risk of malicious/unwanted emails being received
2. Block attachments, pictures and links for anyone not in my Safe senders list

• Select this option if wanting to add DoNotReply@fourth.com as a 'safe sender' and follow the steps below
• Go to Junk email > Safe senders on the left side menu
• Enter DoNotReply@fourth.com and use the + button to add as a safe sender

Fig.2 - Adding a safe sender in Outlook/Hotmail
 

If Using Gmail

• Log in to Gmail and select the cog icon/drop-down in the top right corner
• Select Settings
• Go to the Filters and Blocked Addresses tab
• Select Create a New Filter

Fig.3 - Creating a new filter in Gmail 

• In the window that pops up, enter DoNotReply@fourth.com in the From field
• Select Create filter with this search

Fig.4 - Adding DoNotReply@fourth.com as a safe sender in Gmail

An option screen will open

• Tick the box next to Never send it to Spam
• Select Create filter

Fig.5 - 'Never send it to Spam' option in Gmail

If Using any Other Email Client

There are numerous other email clients available, of course. All will have their own processes for adding DoNotReply@fourth.com as a safe sender. "Whitelisting" is a commonly used term for this.
 

We recommend searching online for instructions for any other email clients.