PeopleMatter: Using the PeopleMatter mobile app

What is the PeopleMatter Mobile app? 

• Download the PeopleMatter Mobile app from the Apple App Store or Google Play
• Search for "PeopleMatter" (all one word)
• You can use the Mobile app on a mobile phone or on a tablet:
  • Apple devices, including iPhones and iPads
  • Android devices, including Android phones and Android tablets
• You must have an active user account to use the mobile app. This means you need to be able to log in from a web browser at https://my.peoplematter.com 

Logging in

If you cannot log in, you can try the following:

• Check the spelling of your username and/or password
• Reset your password by selecting Forgot Password on the login screen for the web application
• Reset your username by selecting Forgot Username on the login screen for the web application
• If you have an active account and can log in to the web application, but not mobile, please reach out to PeopleMatter Support
• You can also send logs from your device to assist with troubleshooting:
  • PeopleMatter: How do I send PeopleMatter Mobile app logs to PeopleMatter Support from my Apple device?
  • PeopleMatter: How do I send PeopleMatter Mobile app logs to PeopleMatter Support from my Android device?

Please note: If your organization accesses PeopleMatter using Single Sign On (SSO), you will not be able to utilize the PeopleMatter Mobile app. 

Please note the following limitations of the Mobile app:

• The Mobile app does not allow you to move an applicant through the hiring process
• The Mobile app does not allow you to complete onboarding tasks
• The Mobile app does not allow Team Members to complete a LEARN course
• The Mobile app does not allow a Manager the ability to create or edit a schedule