Summary
Select the release feature from the table below to be taken directly to that section of the release note.
| Feature 1 | Feature 2 |
| Minor changes to the existing user password reset flow. |
Design change for the login page. |
Release date for all features: throughout 2022/23
Password Reset Flow
- Enabled by Default? - Yes
- Set up by customer Admin? - No
- Enable via Support ticket? - No
- Affects configuration or data? - No
What's Changing?
Changes are being made to the mechanisms by which existing users reset their passwords.
Reason for the Change
To strengthen the authentication process and improve security.
Customers Affected
All customers using the Engage app, and then for the following customers accessing Engage via web browsers:
- All Europe, Middle East and Africa (EMEA) customers logging in via secure.fourth.com
- All North America (NA) customers logging in via secure.na1.fourth.com
- All Asia-Pacific (APAC) customers logging in via secure.apac1.fourth.com
Release Note Info/Steps
Password Reset Flow for Existing Users
The current password reset flow is:
- The user selects Forgotten password? from the Engage login page
- The user enters their username and selects Reset password (if the username entered does not exist in the system, a message will appear to advise this)
- The user receives an email that contains a unique link/URL
- The user selects the link and is taken to the 'Create a new password' page
- The user enters and confirms a new password, and can then log in to the platform
The new password reset flow will be:
- The user selects Forgotten password? from the Engage login page
- The user is taken to the 'Forgot your Fourth password?' page
- The user enters their username and selects Send Verification Code
- The user receives an email containing a 6-digit code
- The user enters the code in the verification code field and selects Verify Code
- The user is taken to the 'Choose your new password' page
- The user enters and confirms a new password, and can then log in to the platform
New Login Page
- Enabled by Default? - Yes
- Set up by customer Admin? - No
- Enable via Support ticket? - No
- Affects configuration or data? - No
What's Changing?
The login page will be refreshed and have a new design.
Reason for the Change
To provide clarity and ease of use.
Customers Affected
All customers using the Engage app, and then for the following customers accessing Engage via web browsers:
- All Europe, Middle East and Africa (EMEA) customers logging in via secure.fourth.com
- All North America (NA) customers logging in via secure.na1.fourth.com
- All Asia-Pacific (APAC) customers logging in via secure.apac1.fourth.com
Release Note Info/Steps
The current login page:
This will be changed to:
Customers with a bespoke URL (e.g. [Customer's name].secure.fourth.com) will still see the same background, logo and 'welcome' message that they are used to. The only thing that will change will be the login area.
Comments
4 comments
This is a good application
This is the worst payroll app I've experienced
Gud
Be ok if you can log in
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