Important Information
- If you have a new account, to LOG IN you need to set up your account. See these steps here > HS: How to Setup Your Account: Welcome Email or HS: How to Setup Your Account: Welcome Sheet
- To recover your username or reset your password, you must have an email address linked to your account and be able to access its inbox. Please see: HS: Adding Email Addresses to Accounts
- Check your spam for the password reset links
- Check you are not using the wrong username (especially if you have two)
Remember you have unique usernames for each store or job you work at.
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Comments
18 comments
I can't login to my account I can't see it my schedule
Hi Francisco Garcia,
Please try and follow the steps in this article: HS: Retrieve your Username or Reset your Password (Login Issue).
If you still cannot log in, then please reach out to our technical support team: Contact Us: Customer Support.
Kind regards,
Fourth & HotSchedules
Thanks
My hit schedule keeps taking me 2 my old jobs account. How can I reset
Hi Phillip Robinson
We suggest that you raise a new support ticket for your problem relating to the account from your previous job. Our support team will be happy to help but will likely require some personal information from you that we wouldn't want to publish here in this comments section.
Thank you,
Paul
Fourth
Probably be my password I can't login
Hi Ickel Eddy,
If you would like to reset your password please see instructions below
Thanks,
Fourth Communities Team
No puedo ver mi horario
Hi Johana Palma,
You will need to speak to your manager about this. They should be able to help.
If not, you can contact our support team and raise a ticket - details can be found here.
Best wishes,
Fourth Communities Team.
I need help getting my username and my password
Hi Leilani Register,
You will need to speak to your manager about this. They should be able to help.
If not, you can contact our support team and raise a ticket - details can be found here.
Best wishes,
Fourth Communities Team.
I have my temporary username and password on the paper and it keeps telling me it’s wrong and I’m typing it right and plus when I put my username and my password in that I did set it up too it tells me it’s wrong you guys really need to fix your system
Hi Dystiny Branch,
We're sorry to hear you're having trouble with logging in using your temporary details. We have raised a support ticket for your request.
Thanks,
Fourth Communities Team
No puedo ingresar a mi cuenta ingresar la contraseña y usuario pero. No ingresa
No puedo entrar a mi cuenta
Casto Gregorio Buenos dias! Aconsejaría contactar a su gerencia, ellos pueden restablecer las contraseñas de sus empleados. También puedes escalar un ticket para recibir asistencia sobre su asunto aqui.
ive tried everything and i wont let me rest password or log in im getting upset
Hi Delores Matthies,
We're sorry you're having trouble logging in. In this instance we'd suggest contacting your manager who will be able to assist. Alternatively, you can contact support here.
Thanks,
Fourth Communities Team
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