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Customer Success Portal: How to Use Messaging Bot and Live Chat



  • Avoseh A. Taiwo

    No need help

  • Fourth Customer Success Portal

    Hi Avoseh A. Taiwo,

    To reach out to our support team please see below 

    Fourth Communities Team

  • Kennan Easterling

    Hey my account says that it is unactive but my manager said on her end that I am active. I just need to know what I need to do. I deleted the app and redownload it and it's like nothing is working.

  • Hi Kennan Easterling,

    We are sorry to hear you are having trouble accessing your account. If you have used HotSchedules at another store or job then it could be that you're logging in with those details. Try a different username and/or password. If you are unsure of your details your manager can tell you what your current username is of the active account and also send you a password reset link.

    If needed, please refer your manager to this article:

    Hope that helps,
    Fourth Communities Team


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