How to set up Grievance Levels
HR > Administration > Grievance Levels (as in Fig. 1).
Fig.1 Grievance Levels
The system comes with two Grievance Levels as standard - Grievance and Serious Grievance. To add additional levels, select Create Grievance Level (as in Fig. 2).
Fig.2 Create Grievance Level
Enter the Description for the Grievance and the Severity level (as in Fig. 3). There can only be one description assigned to each severity level. Tick 'Alert?' if the employee's set up to receive alerts should be notified this Grievance has been created.
Fig.3 Grievance Level Details
Grievance Levels can be deleted, as long as no employees have had that level of grievance (as in Fig. 4).
To amend a level, simply select it from the list, remembering to save any changes (as in Fig. 5).
How to create a Grievance within an employee's record
HR > Employees > Employee List > Search and select the employee > Employee HR Info > Grievances > Create A New Grievance > Complete the Grievance Details > Save (as in Fig. 6).
Fig.6 Example of Grievance