Customer Success Portal: Video Overview Fourth Customer Success Portal May 10, 2021 15:04 Updated Print Related articles Customer Success Portal: Guidelines Customer Success Portal: Signing up to the Customer Portal Customer Success Portal: Answerbot and Live Chat Customer Success Portal: FAQs Customer Success Portal: Community & Ideas Overview Comments 2 comments Sort by Date Votes John A. Parent November 13, 2021 19:45 Trying to log in to Hot Schedules. First you tell me my username is incorrect & you email me the information. Then my password is incorrect & then you tell me my email is incorrect despite having just sent me an email. This article no helpful in this regard. 0 Fourth Customer Success Portal November 15, 2021 10:15 Hi John A. Parent, We understand your frustration, the correct article that may help with your issue can be found here: HS: Retrieve your Username or Reset your Password (Login Issue). If you still experience issues, reach out to our technical support team here: Support. Kind regards,Fourth & HotSchedules 0 Please sign in to leave a comment.