September 2020: UK Customer Newsletter

Following the closure of the Eat Out To Help Out scheme, there appears to be green shoots for the hospitality sector, as shared in the insights driven webinar we hosted in partnership with Wireless Social’s.

We hope by now that you have been able to successfully open all or parts of your business, or you have plans to reopen your doors in the near future. From everyone at Fourth, we wish you the best of luck with these plans.

[BLOG]
Managing Increased Cleaning costs in a Covid-19 Operation

Enhanced cleaning standards could cost the hotel industry arond £7 billion. When twinned with a reduction in occupancy levels, as well as room rate, this is having a significant impact on operators. Check out our blog to explore four ways you can mitigate these increased business costs.

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[BLOG]
To Tech or Not to Tech in a Post Lockdown World?

Clearly, hospitality’s digital transformation journey has been accelerated by the pandemic. But, the extent to which it continues on its current trajectory will be determined by the successful implementation of the technology and the quality of the customer experience it delivers. Check out our blog to explore.

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[WEBINAR RECORDING]
Insights on Hospitality Reopening; What we Have Learnt and Planning for the Future

Fourth teamed up with Wireless Social to share insights on how the hospitality sector performed over recent months. This includes footfall data, employee starters and leavers, and scheduling, and a reflection on the impact of the Eat Out to Help Out Scheme. Find out how you can make data driven decision and best plan for the future.

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[FOURTH SOLUTION]
Health App

Our in-app Health-Survey has helped countless Fourth Customers to safely reopen. Available at no extra cost to our Workforce Management customers, team members can complete a short health survey each day to ensure it is safe for them to come to work ahead of a shift.

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[RELEASE NOTES]
Release Notes from Fourth

We’re always developing our solutions to drive greater efficiencies and ensure ongoing compliance for your business. That’s why we’ve compiled all of the key product updates Fourth has recently deployed into one place. Never miss a product update by following the relevant section and you will be notified every time we update our solutions

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[RESOURCES]
Fourth Customer Community

For guidance and ‘how to’ articles to effectively use your Fourth solution, or to collaborate with fellow Fourth customers and solution experts visit our Customer Community.

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[BLOG]
Reassured customers make regular customers

We all know legislation is tightening around allergen labelling and calorie counts, but regulations shouldn’t be the only reason hospitality businesses seize the opportunity to get on top of this vital data. Increasingly, customers want to know what’s in the food they eat in restaurants and take away with three quarters of respondents to a recent survey saying they were more likely to visit an outlet that published nutritional and allergen information on the menu.

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