The Exceptions page will allow managers to change PENDING work variances during the open pay period to Voluntary or Involuntary. They will also be able to filter exceptions by Schedule Edit or Work Variance, by Voluntary, Involuntary, or Pending and then by acknowledged or not acknowledged.
The acknowledgment occurs upon log in to Web/Mobile Application. There is no approve/deny. An employee is acknowledging the reason (voluntary or involuntary) for the schedule edit or work variance (could also acknowledge punch edits too)
Exceptions Page
Each Record will include in the first row:
Employee Name
Exception Type - Schedule Type or Work Variance
Shift Date
Edit Date - If the record has been acknowledged by the employee a checkmark will be to the right of this date.
Reason Type - If this is a Schedule edit, it will display Voluntary or Involuntary depending on what was entered why editing the schedule. A manager will be able to update the Reason Type as long as the pay hasn't been locked. For Work Variance exceptions it will display as Pending until a manager updates it to Voluntary or Involuntary.
For a Schedule Edit exception, the second row will include:
Original Shift - If this is blank that means the actual shift was added
Actual Shift - Is this is blank that means the original shift was deleted
Reviewed By - It will list the manager that edit the shift
Comments - This will display comments when selecting if the change was Voluntary or Involuntary
For a Work Variance exception, the second row will include:
Work Duration - Actual hours worked
Scheduled Duration - Scheduled hours to work
Reviewed By -It will display of the manager that marked the variance as Voluntary or Involuntary
Comments - This will display comments when selecting if the change was Voluntary or Involuntary
You will have filters available for Exceptions Type, Reason Type, and Acknowledgment.
- Exception Types can be a Schedule Edit or Work Variance.
- A Schedule Edit is when a full shift has been adjusted, added or deleted.
- A Work Variance is when the actual time recorded was different from what was scheduled.
- Reason Types can be Voluntary or Involuntary.
- When the employee initiates the adjustment, this is considered Voluntary. Examples of voluntary include if the employee is on the voluntary standby list and they work a longer shift than scheduled or, the employee volunteers or requests to leave early.
- When the manager initiates the change, this is considered Involuntary, which may be subjected to predictability pay. Examples of involuntary including the manager sending an employee home early or altering scheduled shifts that were not requested by the employee.
- Acknowledgment occurs upon log in to Web/Mobile Application.
- If the record has a green checkmark it means it was acknowledged by the employees.
- No green checkmark means still pending employee acknowledgment.
Acknowledgments
When there is a Schedule edit or there is Work Variance it will create an exception. These will have to be acknowledged by the employee. Similar to punch adjustments, the acknowledgment will occur upon log in to Web/Mobile Application. There is no approve/deny, just for the employee to acknowledge the reason (voluntary or involuntary) for the schedule edit or work variance. Note: Punch edits acknowledgment will be on the same screen if they are any pending.
When an employee acknowledges an exception, a checkmark will display to the right of the edit date in the Exceptions Page. See the example in the above section.
Example 1 - Schedule Edit Acknowledgment only
Example 2 - Punch Adjuments and Schedule Edit Acknowledgement
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