The ChangeA message warning users that they will be logged out imminently after a period of inactivity has been added to the system.
Release Date: 25-Nov-2015
Reason for the ChangeThis development was carried out to improve the user’s experience.
Customers AffectedAll R9 customers.
Fig 1 – Session Expiration Warning Message
- The default length of time a user can be inactive on any page is 15 minutes before the above automatic countdown login page begins. Users can then click the “Stay logged in” or the “Logout” options.
- The length of time a user has before the countdown starts can be tailored per organisation from between 1 to 15 minutes, however the countdown will always be 5 minutes.
Note: If the user performs a mouse or a keyboard action, is considered as activity.