Overview
Joining groups is a way to keep up-to-date with all things Fourth. Groups have a specific theme or topic of discussion, and for general Fourth updates subscribe to the Fourth News group. This includes updates around what's new with Fourth's solutions, processes within Fourth and legal policies. The Fourth News group is the example group that is used in this article, within the screenshots.
Once any group has been subscribed to, email notifications will be sent out for new posts within the group, according to notification preferences that have been set. The email notifications include direct links to the post within the Customer Community.
Process
The groups are public and can be accessed on the Homepage of the Customer Community.
Fig.1 – Collaborative Group List Links on the Customer Community Homepage
This will navigate to the Group List page.
Fig.2 – Fourth News Group in the Group List Page
This will open group detail page, including any existing posts.
Fig.3 – Join Group button on the Fourth News Group Detail Page
The default value for notifications is 'Weekly Digest'.
Fig.4 – Manage Notifications Option on the Fourth News Group Detail Page
Fig.5 – Manage Notifications Options within a Group
Joining groups is a way to keep up-to-date with all things Fourth. Groups have a specific theme or topic of discussion, and for general Fourth updates subscribe to the Fourth News group. This includes updates around what's new with Fourth's solutions, processes within Fourth and legal policies. The Fourth News group is the example group that is used in this article, within the screenshots.
Once any group has been subscribed to, email notifications will be sent out for new posts within the group, according to notification preferences that have been set. The email notifications include direct links to the post within the Customer Community.
- Go to the Community Homepage and select Collaborate
- Select the desired Group Name > Join Group > Manage Notifications
Process
- Log in to the Fourth Customer Community (may need to self-register first)
The groups are public and can be accessed on the Homepage of the Customer Community.
- Select Collaborate
Fig.1 – Collaborative Group List Links on the Customer Community Homepage
This will navigate to the Group List page.
- Select the name of the group from the list (scrolling through the list may be required)
Fig.2 – Fourth News Group in the Group List Page
This will open group detail page, including any existing posts.
- To subscribe to notifications, select Join Group
Fig.3 – Join Group button on the Fourth News Group Detail Page
The default value for notifications is 'Weekly Digest'.
- Notifications can be personalised with the options available under Manage Notifications
Fig.4 – Manage Notifications Option on the Fourth News Group Detail Page
Fig.5 – Manage Notifications Options within a Group
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