This article compiles Frequently Asked Questions and answers for WFM regarding updating Employee Details in terms of COVID-19 legislation and guidance. A contents page which includes the full series of FAQs from the Webinar on the 31.3.2020, and the Webinar video, is linked at the bottom of this article.
Updating Employee Details
Q - Is there any function in which we could change the Furlough status for multiple employees rather than one at a time?
We are working on a ‘batch update’ function that will be released soon. Please check the Community for Release Notes!
Q - Will there be a batch update to remove employees from Furlough also?
Yes, this functionality will be worked on once we have completed the more priority aspects of Furlough.
Q - Is it better to update the Furlough status now, or do we need to wait until average hours are updated?
It’s up to the Customer. The average pay will populate the Furlough screen once it’s deployed and will be available on the export.
Q - Will the system automatically factor in employees who moved from a Full time to Flex status mid-year?
The contracted hours box either picks up the contracted hours as it is now, or the flexible average hours that the flex Holiday is based on. The average pay calculation we’re working on will take the pay type change into consideration.
Q - What will happen with NMW updates that are due to happen on the 1st April?
They are still due to be updated in line with legislation.
WFM - COVID-19 Webinar from 31.3.2020 and FAQs