It is highly likely that you will need to make slight changes to your network configuration to ensure a successful HotSchedules integration.
- You need Windows admin rights on your POS to grant remote access to our technicians, and any firewalls that would prevent remote access need to be disabled for the appointment
- The following websites must be unblocked/whitelisted:
The following URLs are for remote support if you need HotSchedules support to do the install for you.
- https://download.citrixonline.comspace/ (port 443 outbound and inbound)
Your computer management company or network management company may need to set LANDESK to the proper mode (eg. learning mode) to allow for the installation.