HS - Whitelisting Requirements for Integration

HotSchedules Integration

It is highly likely that you will need to make slight changes to your network configuration to ensure a successful HotSchedules integration.

• You need Windows admin rights on your POS to grant remote access to our technicians, and any firewalls that would prevent remote access need to be disabled for the appointment
• The following websites must be unblocked/whitelisted:
  • https://developer.bodhi.space/ (outbound and inbound, if downloading the installer locally)
  • https://hotschedules.io (port 443 outbound and inbound)
  • https://api.hotschedules.io (port 443 outbound and inbound)
  • https://api.hotschedules.com (port 443 outbound and inbound)

The following URLs are for remote support if you need HotSchedules support to do the install for you.

• https://download.citrixonline.comspace/ (port 443 outbound and inbound)
• https://fastsupport.com
• https://getgo.com

Your computer management company or network management company may need to set LANDESK to the proper mode (eg. learning mode) to allow for the installation.