HotSchedules Integration
It is highly likely that you will need to make slight changes to your network configuration to ensure a successful HotSchedules integration.
- You need Windows Admin(Install can not be completed without this) rights on your POS to grant remote access to our technicians, and any firewalls that would prevent remote access need to be disabled for the appointment
- Port 8020 on your POS must be open for outbound traffic
- The following websites must be unblocked/whitelisted:
- https://ws.hotschedules.com (216.166.0.36) (port 443 outbound and inbound)
- https://soap.hotschedules.com (216.166.0.36) (port 443 outbound and inbound)
- https://download.citrixonline.com (port 443 outbound and inbound)
- https://developer.bodhi.space/ (outbound and inbound, if downloading the installer locally)
- https://rbcplatform.artifactoryonline.com/ (port 443 outbound and inbound)
- https://hotschedules.io (port 443 outbound and inbound)
- https://api.hotschedules.io (port 443 outbound and inbound)
- https://api.hotschedules.com (port 443 outbound and inbound)
- https://fastsupport.com
- https://fastsupport.gotoassist.com/
- https://getgo.com
Your computer management company or network management company may need to set LANDESK to the proper mode (eg. learning mode) to allow for the installation.
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