Fourth & HotSchedules System Status Page
The status page linked below will indicate whether all systems are operational or if service is affected by unplanned events such as incidents, or planned events such as patching and maintenance.
This page shows real-time updates regarding the Fourth & HotSchedules web, mobile and corporate sites.
Should you experience an issue that is not described on the status page, please go to the Customer Success Portal for assistance.
Subscribing to Updates
On the status page, it is possible to set yourself up to receive status updates via different modes of communication, and for specific Fourth products.
- Select Subscribe to Updates from the top-right
- Chose whether to subscribe to updates via:
- email
- SMS
- Slack
- email
- Then enter the relevant details
- You may be required to complete a 'captcha' question
- For email and SMS options, you will receive an email or text (respectively) that contains a confirmation link - select the link when it arrives
- For Slack, you will be prompted to select a channel for status notifications to be posted to
You may want to create a new Slack channel before selecting this option
After this stage, a list of Fourth products will appear, categorised by where they are hosted. They will all be selected by default.
- Best practice is to choose Select none and then select the component(s) that are relevant to you
- When done, scroll down and Save
Unsubscribing
- To unsubscribe from email notifications, follow the same steps as above. When selecting components, use the Unsubscribe from updates button
- To unsubscribe from SMS notifications, use the Manage subscription link from the original confirmation text message
- To unsubscribe from Slack notifications, manage the appropriate Slack channels accordingly - use the Slack Help Center for guidance
Comments
12 comments
It's hard for to set up a account
Hi Eriberto serrano
We're so sorry to hear you are having issues setting up your HotSchedules account.
We have this super helpful article HS - How to Setup Your Account that will walk you through the steps of how to do so.
If you need any further assistance, please do let us know.
Many thanks,
Fourth/HotSchedules
unable to create account after security questions.
Hi Crystal Pete
I'm sorry to hear you are having issues setting up your account.
Have you contacted your manager as they are able to assist further with account setup after this stage?
Please do let me know if you still need assistance!
Many thanks,
Fourth and Hotschedules
No puedo entrar a mi horario
Jose T Martínez Buenos dias! Aconsejaría contactar a su gerencia, ellos pueden restablecer las contraseñas de sus empleados. También puedes escalar un ticket para recibir asistencia sobre su asunto aqui
I please need the rest of my pay of the hours I worked the last past 2 Weekes
Hi Aaron Kimbler,
Please reach out to your manager to resolve queries on pay.
Thanks,
Fourth Communities Team
When would my interview be
Hi Chloe Harriger,
We have no idea, sorry! Wishing you all the best though.
Fourth Communities Team.
I can’t get past Andy’s reach out program
Hi Telissa Leigh True,
This sounds like something you would need to speak to your manager about.
If they are unable to help you, please visit this page for the various ways you can get some support - Contact Us: Customer Support
Thank you.
Fourth Communities Team
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