Users must have an active account to log into HotSchedules. If you receive the following message when logging in you will need to reach out to management team to regain access to your HotSchedules account. Accounts can be inactivated for varying reasons, but a manager has the ability to reactivate an employee's account. Unfortunately, our Customer Care team cannot make these changes, so you would need to contact your manager.
Managers can reference this article to learn how to change the status of a user account.