Overview
This article covers a detailed feature comparison between the Hiring Manager and PeopleMatter platforms, by administrative, applicant sourcing, applying & onboarding features. Use the links below to jump to relevant sections.
Primary Functionality:
Secondary Functionality:
Primary Functionality
> Administrative
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Self-Service Management | Provides your administrators with the ability to update your account without the assistance of a Snag support rep. Examples can include company structure, onboarding, application questions, and more. | Limited Functionality | Ability to activate/deactivate postings, Edit/deactivate locations, Add/edit/deactivate users, Add/remove/edit, Read and Sign onboarding documents. Activate a job if template is set up. Cannot add any jobs, postings, or onboarding steps from scratch. | Full Functionality | Almost completely self-service. There are a few exceptions like custom forms and initial setup of company shell. |
| Mobile Manager Experience | Mobile optimized user experience. Responsive design so the web pages scale appropriately to the user's device. | Full Functionality | Managers can do every step of the process on the mobile site from screening & hiring to onboarding. | Limited Functionality | Applicant/employee experience is mobile responsive. For managers, the dashboard, employee list, and applicant list are responsive. |
| Native App for Admins | A mobile application for administrators, allowing them to access applicant and employee information. | No Functionality | There is no Native app for Admins | Limited Functionality | Native app is available to any level of user. Includes mobile document capture, employee contact information and more. |
| Multi-brand | Also called 'multi-concept', this feature supports multiple brands within a single account so your users don't have to switch between accounts. | Full Functionality | Limited Functionality | PM only supports one logo per account for job boards (Snagajob, Indeed, CareerBuilder, Monster) and the career site. If multiple logos are needed, this is possible by having multiple basic "shell accounts" created. Pros: Each shell account can have its own logo and career site, and users only need 1 login/password to toggle between multiple shell accounts. Cons: creates multiple "buckets" of applicants and multiple accounts to manage settings. If an applicant applies at one brand, they will not be transferable or visible to the other brand which is essentially a different business. Multiple shell accounts work for up to 10 different brands for this reason. - Postings will display the brand name specified under Global Brand Settings: Settings > Branding > Brand Name. |
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| Reporting | Standard and Custom reports are available for a specific time frame displaying: Applicant, Drop-off, Time-to-fill, User activity & Login data. | Limited Functionality | Full Functionality | Stock reports include application data, onboarding data, compliance for e-verify and i-9, Action Items, Employee census and birthday, and pay rates and changes. | |
| Text Engagement | Ability to communicate with applicants and/or employees via text. | No Functionality | Full Functionality |
> Applicant Sourcing
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Job Board Distribution | Push job postings to other job boards. | No Functionality | Any postings on snagajob.com go out to 15+ job sites (this does not include Indeed). | Full Functionality | There are direct feeds with Snagajob, Indeed, Google, CareerBuilder, and Monster. TalentTrack is available to sponsor Indeed postings & post to additional job boards. |
| Careers Site | Fully customizable, with a user-friendly CMS, allowing you to create your own branded, mobile and Google-optimized career site to post jobs and attract workers. | Full Functionality | Full Functionality | A custom career site is available and can link to your existing company site for a seamless careers page for users to search by location/position for available openings. These carry users to the PeopleMatter application directly - customizable for a 'simple' or 'story' (more advanced) display. | |
| Mobile Candidate Experience | Mobile optimized user experience. Responsive design so the web pages scale appropriately to the user's device. | Full Functionality | Mobile responsive. | Full Functionality | Mobile responsive. |
| Custom apply | This 'apply' method allows for custom screening and filtering questions and should be chosen when your goal is to screen for quality. | Full Functionality | Full Functionality | ||
| Easy apply | This 'apply' method does not allow for filtering and screening questions. No customizations or configurations can be made to the 'apply' process, with the exception of turning a driver's and/or manager's module on or off. | Full Functionality | Full Functionality | ||
| Assessments | An online test directly integrated and scientifically proven to help you identify best-fit candidates with numeric and color-coded results. Reports automatically benchmark candidates against industry, role and company data, as well as provide interview questions to help you dive deeper and have more constructive interviews. | Full Functionality |
This requires email registration to apply. Applicants only complete PeopleClues assessment once every two years. |
Full Functionality |
No email registration required. Applicants must complete the assessment as a step during the job application for each new employer application. Assessments can be toggled on/off by position. PeopleClues assessments are built into the platform as part of the application. |
> Applying
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Language Options | Employment applications can be read & completed in language(s) other than English. | Limited Functionality | Available languages: Spanish. | Full Functionality | Available languages: English, Spanish & French Canadian. |
| Direct to Interview | An applicant can be qualified during the job application and schedule an interview without manager intervention. | No Functionality | Full Functionality |
> Onboarding
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Language Options | Onboarding documents can be read and completed in language(s) other than English. | No Functionality | Full Functionality | Available languages: English, Spanish & French Canadian. | |
| Core I-9 | Form I-9 is used for verifying the identity and employment authorization of individuals hired for employment in the United States. New hires & employers both complete I-9 electronically with built-in validations to reduce compliance errors. | Full Functionality | Full Functionality | ||
| Policies | Documents that can be read and electronically signed. | Full Functionality | Full Functionality | ||
| E-Verify | Compares the new employee’s electronic Form I-9 to data from the Social Security Administration (SSA) and/or the U.S. Department of Homeland Security (DHS) to verify their identity and eligibility to work in the US. This happens within seconds and without leaving the Snag site. | Full Functionality | Full Functionality | ||
| Fillable Forms |
This feature pertains to employer onboarding forms that cannot be accommodated via the standard documents offered (W-4, I-9, etc.,) or the Read & E-sign only option. These forms require multiple fields with values to be filled out by the employee. A Fourth Implementation Consultant would build and map each form into the system. *This is a chargeable feature. |
Full Functionality | Pricing estimation is based on per page of fillable content. Fillable forms should be used for your company policies, we will not create any WOTC tax forms, federal/state tax forms, or government documents via this process. | Full Functionality | Pricing estimation is based on per page of fillable content. Fillable forms should be used for your company policies, we will not create any WOTC tax forms, federal/state tax forms, or government documents via this process. |
| Federal Withholding | New hires complete W-4 online ensuring employers correctly withhold the correct federal income tax from the employee's paycheck. | Full Functionality | Full Functionality | ||
| State Withholding | Dependent on the state the new hire lives/works in, the new hire completes state withholding online ensuring employers correctly withhold the correct state income tax from the employee's paycheck. | Full Functionality | Full Functionality | ||
| Local Tax Forms | Online county and township income tax forms, ensuring employers correctly withhold the correct local income tax from the employee's paycheck. | No Functionality | No Functionality | This is not automatically included but can be added via a customer form, integrated by Fourth. | |
| State Reciprocity | The ability to handle in the system when two states allow their residents to only pay tax on where they live—instead of where they work. | Full Functionality | Will surface the appropriate documents based on where the employee is living and working, with state reciprocity accounted for. | Limited Functionality | Lived-in / worked-in information can be captured and sent to payroll. All calculations are handled in payroll. |
| Direct Deposit | Collects routing and bank account information so that paychecks can be electronically deposited into an employee's bank account. | Full Functionality | Full Functionality | ||
| Paycard | Collects routing and account number for the employee's pay which allows the employer to deposit to an employee's debit card. | Full Functionality | Full Functionality | PeopleMatter also offers a Fuego card option. | |
| Tax Credits | Collects employee data during the application and/or onboarding process to determine tax credit eligibility. |
Full Functionality |
Screening can happen when either applying or onboarding with Custom Apply, but can only happen in onboarding with 1 Click Apply. Available Vendors: HireTech, ADP, Tax Credit Co. |
Full Functionality |
Available Vendors: Synergi, HireTech. Partner Marketplace available - bring your own vendor! |
| Background Checks | Get consent, run a check and control who can see the results all within one system—on everything from criminal history to drug history. |
Full Functionality | Available Vendors: TrueHire, Sterling, OrangeTree |
Full Functionality |
Available Vendors: Sterling, LS Screening. Partner Marketplace available - bring your own vendor! |
| Payroll/POS/HRIS Data Integrations | Ability to send/update/receive employee information to 3rd-party systems to remove duplicate data entry. | Full Functionality | Full Functionality | ||
| LMS for New Hire Training & Quiz | Customizable e-learning for new hires including video-based courses and interactive learning allowing employers to track completion and assessments. | No Functionality | Full Functionality | ||
| Performance Management | Automates employee performance management process, from conducting performance evaluations to providing feedback and creating development plans. | No Functionality | Limited Functionality | Referral agreement & SSO integration with Reliant Talent Management Solutions. This is referral-only, not re-seller. Your contract would be with Reliant directly. |
Secondary Functionality
> Administrative
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Live Chat Support | Allows you to communicate in real-time with a Snag Customer Support Representative to receive immediate assistance with product or service questions. | Full Functionality | Full Functionality | ||
| User Permissions | Employers can control who and what users can access in the product. | Limited Functionality | Administrators, Limited Access and Managers can be set up with different levels. | Full Functionality | There are 10 administrative / manager user access levels, including the customizable Customer Store Manager. |
| Hierarchy | Grouping locations to provide easy roll-up access to users and the ability to structure the system to mimic your company management structure. | Full Functionality | Limited Functionality | ||
| Multi-Position Mgmt | Employees can be assigned to multiple positions/locations but users can set a primary position/home location for payroll and EEO-1 reporting. | No Functionality | Full Functionality | You can assign multiple positions to an employee however, only one primary position can be passed through an integration to downstream systems. | |
| Integration Event Triggers | Multiple events supported for integration trigger. | No Functionality | Integration is triggered upon I-9/E-verify completion. | Full Functionality | Integration can be triggered at different parts of the process including Hire, I-9/E-Verify completion, Employee task completion, Manager task Completion, etc. |
> Applicant Sourcing
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Email Notifications | A notification is sent to manager(s) when an application is received for a position. | Full Functionality | Full Functionality | Administrators can choose to be notified when applications are submitted for their locations and can customize what email address those notifications go to. | |
| Login/Candidate Dashboard | An at-a-glance view of all applicants, and a place where users can filter, save, remove and message applicants. | Full Functionality | Full Functionality | ||
| Talent Analytics | Analytics to help employers understand where the highest quality and highest quantity of applicants are coming from. | No Functionality | Limited Functionality | One analytic has been released with more to come! | |
| Requisitions & Approvals | Allows you to track hirings and costs by having managers submit requests for hirings that require approval. | No Functionality | Limited Functionality | Basic requisitions supported. | |
| Candidate sharing amongst locations | Candidates can be shared amongst locations manually or automatically. | Full Functionality | In the application, applicants select their first, and second, etc. choice of locations. If the manager does not view the application within a certain period at the first choice, it is automatically released to the second choice. | Limited Functionality | Managers can transfer candidates to other locations. |
> Applying
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Email Notifications | Automated, template emails that alert the employer of the following actions: application received, applicant transfer, hire, termination and tentative non-confirmation through E-Verify. | Full Functionality | Full Functionality | ||
| Dashboards - HR Leader and Loc Mgr | Upon login, this provides users with a location-specific at-a-glance view of profiles, applicants and hires. Additionally, there is a list of potential candidates of interest, a spot to post a job and a list of scheduled interviews. | Full Functionality | Full Functionality | Managers: Navigating Dashboard | |
| Filtering | An additional question that determines if the application will show as a New applicant to the employer or automatically sent to the 'decline' folder. | Full Functionality | Full Functionality | Managers: How do I filter applicants? | |
| Knockout Questions | Automatically remove an applicant from consideration if answered incorrectly. | Full Functionality | The applicant will be stopped during the 'apply' process if answered incorrectly and can not submit an application. It will also tell the applicant why they are not being considered. | Full Functionality |
Applicants will complete the application, submitting their information. The application will be removed automatically from the general applicant pool for an incorrect answer. This application record will be available for administrators to view under "Removed" and they can always move forward with this user, regardless of their answer. |
| Customizable Message Templates | Employers can customize standard emails that can be sent when an applicant/candidate/ employee reaches set statuses such as: rejected, scheduled for an interview, make offer, etc. | Limited Functionality | You can choose which email notifications to receive but can't customize them. | Full Functionality | Message Templates |
| Offer Letter | An email message template that provides information about the job offer, including job title, start date and starting wage. | Limited Functionality | This is somewhat offered as the first step of the Employee Onboarding process. Employee confirms Position, Wage, Start Date, and Location. However, it doesn't capture the employee's signature. | Limited Functionality | "Offer Job" is a workflow and configurable message template, but is just a message template. This does not meet legal requirements for a job offer letter or collect e-signature. |
| Advanced Background Check Workflows | Allows your company to request multiple checks in a specific order, reliant upon the passing of the previous check. This ensures you are not paying for all background checks when failing one would disqualify the new hire from employment. | Limited Functionality | Full Functionality |
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| Transfer & Promotion Forms Flow | The ability to process and track transfers and promotions electronically, including required electronic paperwork. | Limited Functionality | You can transfer employees to locations, triggering location-required paperwork. | Limited Functionality | Administrators: How do I Transfer an Employee to a New Location? |
> Onboarding
| Feature | Feature Definition | Hiring Manager | Details | PeopleMatter | Details |
| Configurable Onboarding Workflow | The ability to onboard a new hire electronically and route information to the appropriate hiring manager. | Limited Functionality | Full Functionality | Administrators: How do I Configure Employee Tasks in Onboarding? (default tasks) | |
| Post-Onboarding Completion - Additional Documents | Electronically collect and store paperwork after the employee has been hired and onboarded. | Full Functionality | Can re-send paperwork (tax forms, read & sign PDFs, fillable forms, scan & attach). | Full Functionality | Action Items available |
| Mobile Document Capture | The ability to store a document by taking a picture of it with a mobile device. | No Functionality | Full Functionality | Available through mobile app. | |
| I-9 Replacement Receipts & Re-verify | Track and be notified when an employee's I-9 is up for reverification as well as tracking when an employee presents a receipt in lieu of a document. | Full Functionality | Notifications available as well. | Full Functionality |
There are built in workflows that allow you to indicate the use of a receipt for employees and reminders to update the I-9 document to remain compliant. Updating the I-9 form is a built in workflow that walks the manager through the appropriate steps.
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| I-9 Refugee, I-551, Minors, Special | Track when an employee meets these special circumstances. | Limited Functionality | Full Functionality | Documentation legally allowed to be used is supported and presented within the software, highlighting matching documents that are required to be used when documenting and verifying their employment. | |
| EEO | Allow employees to self-identify: race, ethnicity and gender, for EEOC reporting and, when they choose not to, allow managers to visually identify: race and ethnicity, and report on it. | Full Functionality | Full Functionality | EEO data is captured during the onboarding process and is stored in reporting to ensure confidentiality while providing a quick and easy way to pull this data to provide for compliance/audits. | |
| Veterans & Disabilities |
New hires can be given the opportunity to identify as veterans and/or with disabilities allowing, employers to collect tax credits when applicable. Information is kept separate from the employee record but can be included in a data export. |
No Functionality | Full Functionality | Default questions are available on the system, for use in both the application and onboarding processes. | |
| Federal Contractor |
Section 503 invitation to identify disability/veteran during the onboarding process to support federal contractor hiring. Information is kept separate from the employee record but available in a data export. |
No Functionality | Limited Functionality |
Missing Features to be fully Federal Contractor-Compliant:
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| Required Manager Onboarding Tasks | Managers can complete their portion of the onboarding process such as I-9 and E-Verify as well as any custom tasks/forms your company requires. | Full Functionality |
Policies set as manager scans and attaches can't be required. Managers can complete onboarding without attaching these documents. Can require these tasks to be completed prior to any integration triggering. |
Full Functionality |
Managers can complete their portion of the onboarding process such as I-9 and E-Verify as well as any custom tasks/forms the company requires. Snag Recruiting Platform can require these tasks to be completed prior to any integration triggering. |
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